Positive experiences with Nutri Collagen Duo
Opinion from Sophie L. (published on May 12, 2020): I am very satisfied with my order from Serenalpes.com! I ordered the Nutri Collagen Duo to take care of my skin and strengthen my joints, and I am already seeing results after just a few weeks of use. The order was easy to place, the delivery was fast and the products were of high quality. I highly recommend this site for anyone looking for effective dietary supplements.
Opinion from Pauline M. (published on May 20, 2020): I have been using the Nutri Collagen Duo for a month now, and I must say that I am pleasantly surprised by its effectiveness. My joint pain has reduced and my skin seems firmer and radiant. Customer service is also very responsive if you have questions or need help choosing a product suited to our specific needs.
Mixed experiences with Nutri Collagen Duo
Opinion from Alexandre P. (published on May 15, 2020): The products appear to be good, but I had an issue while paying online that caused some confusion regarding my order… Luckily their customer service was understanding and helped me resolve the issue quickly. Regarding the Nutri Collagen Duo, I don’t see any noticeable results yet, but it is perhaps too early to judge.
Customer service response: Hello Alexandre, we thank you for your feedback and are sorry for the problems encountered during payment. We are constantly working to improve our site and user experience. Concerning the Nutri Collagen Duo, do not hesitate to let us know your results after a few more weeks of use. Kind regards, the Serenalpes.com team
Disappointing experiences with Nutri Collagen Duo
Opinion from Nathalie T. (published on May 25, 2020): I ordered several food supplements from Serenalpes.com including the Nutri Collagen Duo and I must say that I am quite disappointed… Delivery took longer than expected and some products were damaged upon arrival. In addition, after three weeks of using Nutri Collagen Duo, I do not notice any difference in my skin or joints…
Customer service response: Hello Nathalie, we apologize for the problems encountered when receiving your order as well as for the delivery time which was extended due to the exceptional circumstances linked to the current health context (May 2020). We have taken note of your comments regarding damaged products and we will strengthen our quality controls to prevent this from happening again. Regarding Nutri Collagen Duo, it is possible that the effects may take a little longer to appear depending on the person. We invite you to continue using the product and let us know your results later. Kind regards, the Serenalpes.com team
Opinion from Olivier D. (published on May 30, 2020): I purchased the Nutri Collagen Duo hoping to improve the health of my skin and relieve my joint pain, but I am disappointed… I have not seen any noticeable improvement after several weeks of use and I believe that the price is too high for such a result.
Customer service response: Hello Olivier, we are sorry to learn that you are disappointed with our Nutri Collagen Duo product. Results may vary among individuals and it is important to follow the recommended dosage to achieve optimal effects. If you would like to try another dietary supplement that might better meet your specific needs, do not hesitate to contact our customer service for personalized advice. Kind regards, the Serenalpes.com team
Conclusion
Customer reviews on the Serenalpes.com website show a variety of experiences regarding their flagship food supplement: Nutri Collagen Duo. While some users are satisfied with the results obtained, others are more mixed or disappointed. It is important to remember that the effects of dietary supplements can vary depending on individuals and their lifestyle. The customer service of the Serenalpes.com site, however, seems to be attentive and engaged in resolving the problems encountered by their customers, which is a positive point for improving the user experience.
